With the widespread enterprise adoption of social media technology, first generation corporate intranets are due for an update. Chris McGrath gives his roadmap for how companies can use intranet 2.0 technologies to transform the way that people work.

WHAT'S INSIDE: Find the intranet server, get to a command prompt, and type >rm -rf * (that's a server admin joke...). Alternatively, unplug it. Seriously, it's not worth trying to fix; you've got to start over.

TEASER: For organisations requiring adherence to ISO standards, the design of the corporate intranet can be a critical strategic advantage. Patrick C. Walsh relates his experience in designing a corporate intranet that both engages users and provides quick, transparent access to ISO-related documentation.

WHAT'S INSIDE: ‘In order to improve their intranets, some organisations have employed web designers to redesign them using an approach tempered in the cauldron of the Internet. If an Internet user finds a website ugly, 'clunky' and they cannot easily find what they want they are likely to ‘vote with their fingers' and go to another website that serves their purpose better."

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